1. Acceptance of Terms By visiting our site and or purchasing something from us, you engage in our “Service” and agree to be bound by these terms, including any additional terms, conditions, and policies referenced herein or available by hyperlink. If you do not agree to all the terms, you may not access the website or use any services. 2. Eligibility & Account Registration To place an order, you may be required to create an account or provide accurate contact details. You are entirely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We reserve the right to terminate accounts, refuse service, or cancel orders at our sole discretion. 3. Product Pricing and Accuracy Pricing: All prices displayed on ZiyaCart are subject to change without prior notice. Prices are inclusive/exclusive of applicable taxes (GST) depending on what is displayed at checkout. Product Descriptions: We strive to ensure that product images, specifications, and descriptions (e.g., key holders, sharpeners, trimmers) are as accurate as possible. However, we do not warrant that product descriptions or other content are completely error-free, complete, or current. Minor color variations due to digital displays may occur. Errors: In the event that a product is listed at an incorrect price due to a typographical or system error, ZiyaCart reserves the right to cancel or refuse any orders placed for that item.
4. Orders, Payments, and Billing Order Acceptance: Receipt of an electronic order confirmation does not signify our final acceptance of your order. We reserve the right to accept or decline your order at any time after receipt for reasons including stock unavailability or fraud suspicion. Payment Methods: We accept major credit/debit cards, UPI, net banking, and Cash on Delivery (COD) where available. COD Policy: For Cash on Delivery orders, customers agree to pay the full invoice amount in cash to the logistics partner upon delivery. Repeated rejection of COD orders may result in your account being restricted from future COD privileges.
5. Shipping and Delivery Policy Timeline: We aim to process and dispatch orders within 1–3 business days. Estimated delivery timelines provided at checkout are approximate and handled by third-party courier services. Delays: ZiyaCart is not liable for delivery delays caused by unexpected logistics disruptions, severe weather, or force majeure events. Shipping Fees: Applicable shipping fees or free-shipping thresholds will be explicitly highlighted during the checkout process.
6. Returns, Replacements, and Refunds Policy window: We offer a 7-day Return or Replacement Policy on eligible products from the date of delivery. Condition: Items must be returned in their original, unused condition, with all tags, parts, protective caps, and original packaging intact. Damaged Items: If you receive a damaged or defective item, you must report it to our customer support within 24–48 of delivery, accompanied by unboxing photos/videos as proof. Refunds: Once your return is received and inspected, refunds will be credited back to your original payment method within 5-7 business days. COD orders will be refunded via bank transfer or UPI.